Frequently Asked Questions – FAQ
Pack | Travel | Repeat!
1. Are the accessories original?
Yes. We only source authentic products from trusted brands and suppliers to ensure quality and durability.
2. Do you deliver nationwide?
Yes. We deliver to all regions across Ghana. Delivery fees and timelines may vary depending on your location and the courier service.
3. Can I return or exchange an item?
Yes. Items can be returned or exchanged within 2 days of purchase, provided they are unused, in original packaging, and accompanied by a receipt.
4. Do you offer wholesale or bulk sales?
Yes. We supply accessories in bulk and at wholesale prices. For inquiries, please contact us directly to discuss pricing and options.
5. Do the items come with warranty?
Some products may include a manufacturer’s warranty. Please check the individual product description or contact our team for clarification before purchase.
6. What payment methods do you accept?
We accept Mobile Money (MoMo), bank transfers, and major debit/credit cards.
7. How long does delivery take?
Local delivery (within Ghana): 1–3 business days depending on location.
8. Can I track my order?
Yes. Once your order is shipped, you will receive a tracking number and instructions to monitor your delivery status.
9. Do you provide gift packaging?
Yes. We offer gift-ready packaging on selected products. Please request this during checkout or contact our team.
10. Do you customize travel accessories?
Some items can be personalized or branded for events, corporate gifts, or promotional purposes. Contact us to learn more.